Privacy Policy

1. Introduction

TeamDesk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services (the "Service"). TeamDesk provides utilization tracking, project pipeline management, team optimization, and AI-powered consulting tools for businesses and consulting teams.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company details)
• Profile information for team members and consultants
• Project data (project names, descriptions, timelines, budgets)
• Utilization and performance metrics
• Skills and competency information
• Communication and collaboration data within the platform
• Payment and billing information (processed securely through third-party providers)

2.2 Automatically Collected Information

• Usage data and platform analytics
• Device information and browser details
• IP address and location data
• Cookies and similar tracking technologies
• Log files and system performance data

3. How We Use Your Information

• Provide and maintain the TeamDesk platform and services
• Generate utilization reports and performance analytics
• Enable project pipeline management and team optimization features
• Power AI-driven staffing suggestions and project optimization
• Process payments and manage billing
• Send service-related communications and updates
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party providers who assist in operating our platform (cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Within Your Organization: With other users in your organization as necessary for the platform's functionality

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure data centers, regular security audits, access controls, and employee training. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project data and utilization metrics may be retained for historical reporting purposes. You may request deletion of your data subject to our legal and contractual obligations.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

9. Children's Privacy

TeamDesk is designed for business use and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: