Terms of Service

1. Acceptance of Terms

By accessing or using TeamDesk's project management platform and related services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. TeamDesk provides utilization tracking, project pipeline management, team optimization, and AI-powered consulting tools for businesses and consulting teams.

2. Description of Service

TeamDesk is a comprehensive project management platform that offers:

• Utilization data insights and tracking against targets
• Project pipeline management and visualization
• Consultant and team management tools
• AI-powered staffing suggestions and project optimization
• Real-time utilization tracking and KPI dashboards
• Project timeline overview and Kanban board management
• Team skills and performance visualization
• AI tools for RFP responses and project structure optimization (coming soon)

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to create an account
• You may only create one account unless expressly permitted by us

4. Acceptable Use Policy

4.1 Permitted Use

You may use TeamDesk for legitimate business purposes related to project management, team optimization, and consulting operations.

4.2 Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable laws
• Interfere with or disrupt the Service or servers connected to the Service
• Attempt to gain unauthorized access to any part of the Service
• Upload, post, or transmit any malicious code, viruses, or harmful content
• Reverse engineer, decompile, or attempt to extract source code
• Use automated systems to access the Service without permission
• Share your account credentials with unauthorized third parties
• Use the Service to store or transmit illegal, harmful, or offensive content

5. Subscription and Payment Terms

5.1 Subscription Plans

TeamDesk offers various subscription plans. Free trial periods may be available for new users to evaluate the Service.

5.2 Payment and Billing

• Subscription fees are billed in advance on a recurring basis
• All fees are non-refundable unless otherwise stated
• You authorize us to charge your payment method for all applicable fees
• Prices may change with 30 days' notice to existing subscribers
• Failed payments may result in service suspension or termination

6. Data and Privacy

6.1 Your Data

You retain ownership of all data, content, and information you upload or input into the Service ("Customer Data"). We will process Customer Data in accordance with our Privacy Policy.

6.2 Data Security

We implement appropriate technical and organizational measures to protect Customer Data, but you acknowledge that no system is completely secure.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its design, functionality, AI algorithms, and all related intellectual property, is owned by TeamDesk and protected by copyright, trademark, and other laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms during your subscription period.

8. Service Availability and Support

8.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

8.2 Support

Support is provided based on your subscription plan. We aim to respond to support requests promptly during business hours.

9. Termination

9.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us. Termination does not entitle you to a refund of prepaid fees.

9.2 Termination by Us

We may suspend or terminate your account if you violate these Terms, fail to pay fees, or for other legitimate business reasons.

9.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your data after a reasonable period unless legally required to retain it.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless TeamDesk from any claims, damages, losses, and expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. General Provisions

12.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

12.3 Modifications

We may modify these Terms at any time. Material changes will be communicated with 30 days' notice. Continued use of the Service constitutes acceptance of modified Terms.

12.4 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Information

For questions about these Terms of Service, please contact us at: